Last Updated: 27th July 2025

Welcome to www.thereliablestore.com (“Website”). This Website is operated by Royale Store, a business based in Mumbai, India. By accessing or using our Website, you agree to comply with and be bound by the following Terms and Conditions.

Please read them carefully before using our Website.

1. Acceptance of Terms

By accessing, browsing, or purchasing from this Website, you agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any of these terms, please do not use our Website.

2. Eligibility

To use this Website, you must be at least 12 years of age or using the Website under the supervision of a parent or legal guardian.

3. Product Information and Pricing

All products listed on the Website are described as accurately as possible.
Prices are subject to change without prior notice.
We reserve the right to modify or discontinue any product at any time without notice.
Product images are for illustrative purposes only and may differ slightly from the actual product.

4. Order Acceptance and Cancellation

Your order is an offer to purchase a product from us.
We reserve the right to accept or reject any order in full or in part at our sole discretion.
Orders may be canceled due to product unavailability, pricing errors, or other unforeseen circumstances.
Refunds (if applicable) will be processed within 7–10 business days from the date of cancellation.

5. Shipping and Delivery

We strive to process and dispatch orders promptly.
Estimated delivery times are provided during checkout and may vary based on location and courier service availability.
Royale Store is not responsible for delays caused by courier partners, natural calamities, strikes, or other events beyond our control.
Risk of loss and title for products pass to you upon delivery.

6. Returns, Replacements & Refunds

Returns are accepted within 7 days of delivery for eligible products. Please refer to our Return Policy for detailed guidelines.
Returned items must be unused, in original packaging, and include all accessories and documents.
Refunds will be initiated only after the returned product passes our quality check.
Certain items such as clearance sale or hygiene-related products may not be eligible for return.

7. User Account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and at all other times.
We reserve the right to suspend or terminate your account if we suspect any fraudulent activity, misuse, or violation of these Terms.

8. Intellectual Property

All content on this Website, including but not limited to logos, product images, descriptions, graphics, videos, and branding elements, is the intellectual property of Royale Store or its respective partners and vendors.
Reproduction, copying, or unauthorized use of any material without prior written consent is strictly prohibited.

9. Limitation of Liability

While we strive for accuracy, Royale Store does not warrant that product descriptions, prices, or other content on the Website are complete, reliable, or error-free.
To the maximum extent permitted by law, Royale Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the Website or products purchased.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

12. Amendments

Royale Store reserves the right to change or update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the revised terms.

Contact Us

For any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:

Royale Store

Ground Floor, 11/13,

Gokul Kalyan Building,

M K Amin Lane,

Bora Bazar, Fort,

Mumbai – 400001, Maharashtra, India

GST Number: 27COQPS2651H1ZF

Phone: +91 87794 80901

Email: info@thereliablestore.com